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Value for Money:* --- The products/services cost me far more than they were worth. I expected a little more for my money. The price was okay and the product/service quality, reasonable. Value for money was better than I expected. The products/services were exceptionally good value.

Service:* --- The company's customer service was very poor. The company's customer service did lack in some areas. The products / services were provided as agreed. The staff went out of their way to help me. The level of customer service provided was exceptional.

Quality:* --- The quality of the company's products / services was very poor. The quality of the products / services was lower than I expected. The company's products / services were of satisfactory quality. The overall quality of the products / services was high. The level of quality of the products / services was exceptional.

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